Accessibility Statement

Our Commitment to Accessibility

Old Dominion Realty is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure equal access to our real estate services and information.

Compliance Standards

Our website strives to conform to the following accessibility standards and guidelines:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA: International standard for web accessibility
  • Section 508 of the Rehabilitation Act: U.S. federal requirement for accessible electronic and information technology
  • Americans with Disabilities Act (ADA) Title III: Prohibits discrimination based on disability in places of public accommodation
  • Virginia Accessibility Standards: State-specific requirements for digital accessibility

Accessibility Features

We have implemented the following features to enhance accessibility:

Navigation and Structure

  • Consistent and predictable navigation throughout the site
  • Proper heading hierarchy (H1, H2, H3) for screen reader navigation
  • Skip navigation links to jump to main content
  • Descriptive page titles and section headings
  • Breadcrumb navigation for orientation
  • Sitemap available for alternative navigation

Visual Design

  • High contrast color combinations (minimum 4.5:1 ratio for normal text)
  • Text resizable up to 200% without loss of functionality
  • No reliance on color alone to convey information
  • Clear focus indicators for keyboard navigation
  • Sufficient spacing between interactive elements
  • Responsive design for various screen sizes and orientations

Images and Media

  • Alternative text (alt text) for all informative images
  • Decorative images marked appropriately for screen readers to ignore
  • Captions and transcripts for video content
  • Audio descriptions for visual content where applicable
  • Property photos include detailed descriptions

Interactive Elements

  • All functionality available via keyboard navigation
  • Clear and descriptive link text (no "click here" links)
  • Form labels properly associated with input fields
  • Error messages clearly identified and described
  • Required fields clearly marked
  • Time limits can be extended or disabled

Documents and Downloads

  • PDFs created to be accessible with proper structure and tags
  • Alternative formats available upon request
  • File types and sizes indicated for downloads

Assistive Technology Compatibility

Our website is designed to be compatible with assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Voice recognition software (Dragon NaturallySpeaking)
  • Alternative input devices
  • Browser accessibility extensions

Real Estate Services Accessibility

In addition to website accessibility, we provide accommodations for our real estate services:

  • Property Showings: Virtual tours and detailed descriptions available for all listings
  • Documentation: Real estate documents available in alternative formats (large print, electronic, audio)
  • Communication: Multiple contact methods including phone, email, text, and video conferencing
  • Sign Language: ASL interpretation available for meetings upon request
  • Physical Accessibility: Information about property accessibility features included in listings
  • Fair Housing: Full compliance with Fair Housing Act accessibility requirements

Testing and Monitoring

We regularly test and monitor our website accessibility through:

  • Automated accessibility scanning tools (WAVE, axe DevTools)
  • Manual testing with keyboard navigation
  • Screen reader testing with multiple platforms
  • User testing with individuals with disabilities
  • Regular accessibility audits by third-party experts
  • Continuous monitoring of accessibility metrics

Known Limitations

While we strive for full accessibility, some areas may have limitations:

  • Third-party content (MLS feeds, mapping services) may not fully meet accessibility standards
  • Older PDF documents may require remediation
  • Some interactive property search features may require alternative access methods
  • User-generated content may not include appropriate alternative text

We are actively working to address these limitations and improve accessibility across all content.

Requesting Assistance or Accommodations

If you need assistance accessing any part of our website or services, or to request accommodations, please contact us immediately:

Accessibility Coordinator

Phone: (540) 433-2454 (Voice)

TTY/TDD: (540) 433-2454

Video Phone: (540) 433-2454

Email: accessibility@olddominionrealty.com

Mail: Old Dominion Realty, Attn: Accessibility Coordinator, 2340 S Main St, Harrisonburg, VA 22801

In-Person: Visit any of our office locations for assistance

Response Time: We aim to respond to accessibility requests within 24 business hours.

Feedback and Suggestions

We welcome your feedback on the accessibility of our website and services. Your input helps us identify areas for improvement and ensure we're meeting the needs of all users.

Please let us know if you encounter accessibility barriers by:

  • Describing the specific issue or barrier
  • Providing the web address (URL) where you encountered the problem
  • Sharing what assistive technology you were using (if applicable)
  • Suggesting how we might improve accessibility

Legal and Regulatory Compliance

Our accessibility efforts align with various legal requirements:

  • Fair Housing Act: Ensuring equal access to housing opportunities
  • ADA Title III: Providing accessible public accommodations
  • Section 504: Non-discrimination in federally assisted programs
  • Virginia Fair Housing Law: State-level fair housing protections
  • Virginia Human Rights Act: Prohibition of discrimination based on disability

Training and Education

Our commitment to accessibility includes:

  • Regular accessibility training for all staff members
  • Specialized training for web developers and content creators
  • Fair Housing and ADA compliance training for real estate agents
  • Ongoing education about assistive technologies and best practices
  • Accessibility included in our employee onboarding process

Third-Party Applications

While we strive to ensure accessibility of third-party applications and websites that we link to, we cannot guarantee or control their accessibility. These may include:

  • Multiple Listing Service (MLS) platforms
  • Mortgage calculators and financial tools
  • Property mapping services
  • Virtual tour providers
  • Document signing platforms

If you encounter accessibility issues with third-party content, please contact us for assistance accessing the information through alternative means.

Accessibility Statement Updates

This accessibility statement was last updated on December 7, 2025. We review and update this statement regularly to reflect:

  • Changes in accessibility standards and guidelines
  • Updates to our website and services
  • Improvements in our accessibility features
  • Feedback from users and accessibility testing

Additional Resources

For more information about web accessibility and your rights, please visit:

© 2025 Old Dominion Realty LLC. We are an Equal Housing Opportunity provider committed to accessibility and inclusion for all.