Privacy Policy

Effective Date: December 7, 2025

Your Privacy Matters

Old Dominion Realty LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate services.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

Register for an account or create a profile
Request information about properties
Schedule property showings or consultations
Submit mortgage pre-qualification forms
Sign up for email alerts or newsletters
Contact us via forms, email, or phone
Participate in surveys or promotional activities

This information may include:

Name, email address, phone number, and mailing address
Date of birth and Social Security Number (for certain transactions)
Financial information (income, assets, credit information for pre-qualification)
Property preferences and search criteria
Information about your current living situation
Employment information
Government-issued identification (for certain transactions)

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior:

IP address and geolocation data
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website addresses
Search queries on our site
Properties viewed and saved
Click-through rates and navigation paths

Information from Third Parties

We may receive information about you from:

Multiple Listing Service (MLS) databases
Public records and property databases
Credit reporting agencies (with your consent)
Social media platforms (if you connect your accounts)
Our business partners and affiliates
Lead generation services

2. How We Use Your Information

We use the information we collect for the following purposes:

Real Estate Services

Provide property search and listing services
Schedule and coordinate property showings
Facilitate real estate transactions
Communicate about properties and market conditions
Assist with mortgage pre-qualification and financing
Prepare necessary real estate documents and contracts
Conduct comparative market analyses

Communication and Marketing

Send property alerts matching your criteria
Provide market reports and newsletters
Inform you about our services and promotions
Respond to your inquiries and requests
Send transaction-related communications
Request feedback and conduct surveys

Legal and Business Purposes

Comply with legal obligations and regulations
Prevent fraud and enhance security
Enforce our terms of use and agreements
Defend against legal claims
Maintain business records
Improve our website and services
Analyze usage patterns and trends

3. How We Share Your Information

We may share your information in the following circumstances:

With Your Consent

We share your information when you explicitly authorize us to do so, such as when you request we share information with mortgage lenders, home inspectors, or other service providers.

Real Estate Transaction Participants

Other real estate agents and brokers involved in your transaction
Property sellers or buyers (as appropriate)
Title companies and escrow agents
Mortgage lenders and financial institutions
Home inspectors and appraisers
Attorneys involved in the transaction
Insurance providers

Service Providers

We share information with vendors who perform services on our behalf, including:

Website hosting and maintenance providers
Email service providers
Customer relationship management (CRM) systems
Marketing and advertising partners
Analytics providers
Payment processors

Legal Requirements

We may disclose your information when required by law, including:

In response to subpoenas, court orders, or legal process
To comply with government agency requests
To protect our rights, privacy, safety, or property
To enforce our terms of use or other agreements
In connection with fraud prevention and risk reduction

Business Transfers

If Old Dominion Realty is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Authenticate your account
Analyze site traffic and usage patterns
Personalize content and property recommendations
Deliver targeted advertising
Improve website functionality

Types of Cookies We Use

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure data storage with access controls
Regular security assessments and updates
Employee training on data protection
Incident response procedures
Physical security measures for paper records

Despite our efforts, no security system is impenetrable. We cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Privacy Rights

Virginia Consumer Data Protection Act (VCDPA) Rights

If you are a Virginia resident, you have the following rights under the VCDPA:

Right to Access: Request access to your personal data
Right to Correct: Request correction of inaccurate personal data
Right to Delete: Request deletion of your personal data
Right to Data Portability: Receive your data in a portable format
Right to Opt-Out: Opt-out of targeted advertising, sale of personal data, and profiling

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

Know what personal information we collect, use, and share
Request deletion of your personal information
Opt-out of the sale of your personal information
Non-discrimination for exercising your privacy rights

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before processing your request. We will respond to your request within the timeframes required by applicable law.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services and maintain your account
Comply with legal obligations, including real estate record-keeping requirements
Resolve disputes and enforce agreements
Maintain business records for analysis and auditing

Under Virginia real estate regulations, certain transaction records must be retained for a minimum of three years. We may retain anonymized data for longer periods for analytical purposes.

8. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

11. Marketing Communications

You can opt-out of receiving marketing emails by:

Clicking the "unsubscribe" link in any marketing email
Contacting us directly to request removal
Updating your communication preferences in your account settings

Note that even if you opt-out of marketing communications, we may still send you transactional or relationship messages related to your real estate transactions or account.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

Privacy Officer

Old Dominion Realty LLC

2340 S Main St

Harrisonburg, VA 22801

Phone: (540) 433-2454

Email: privacy@olddominionrealty.com

For Privacy Rights Requests: Please email privacyrights@olddominionrealty.com or call (540) 433-2454. Include "Privacy Rights Request" in the subject line.